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FAQ

Everything you might ask about Deepwick.

Short answers, in plain language. If something here is wrong or out of date, email hello@deepwick.com and we'll fix it.

General

What is Deepwick?
Deepwick is a charting platform for serious traders. Real-time data on every chart, a Pine-compatible script language, alerts that fire when you tell them to, and a marketplace where authors keep what they earn. We're in private beta and accepting waitlist signups.
When does the beta launch?
We don't have a public date yet. Everyone on the waitlist gets one email when the beta opens — no newsletter, no drip campaign.
How do I get access?
Join the waitlist at deepwick.com. We'll email you the moment the beta opens. We'll also send one transactional email when you sign up so you can verify the email works.
Who is Deepwick for?
Traders who already understand the tools they're using and want better ones. We assume you know what a candlestick is, what a Sharpe ratio measures, and why 'this worked in backtest' is not a strategy. We're not optimised for absolute beginners.
Where is Deepwick based?
Madrid, EU. We are EU-only by design: GDPR-first, no third-party tracking, and your data lives in EU Cloudflare regions.

Data and charts

Is the data real-time?
Yes. Institutional-grade feeds for FX, metals, and crypto from day one. No 15-minute delays, no synthetic ticks. Futures and stocks will follow once we lock in real-time feeds for those markets.
Which instruments will be supported?
Forex, metals, and crypto from day one. Futures, options, and US stocks later. The list will be published before the public beta opens.
Can I export the tick data?
Yes, on every paid plan. The data we serve you is yours to take — no fair-use clauses, no usage caps. The acquisition cost is a platform-level cost, not a per-user cost.
How far back does the history go?
Full-tick M1 from 2003 for XAUUSD, XAGUSD, EURUSD, and GBPUSD at launch. More instruments and longer histories added as we lock in additional data sources.
Do you offer synthetic instruments or paper trading?
No. We don't generate fake ticks, we don't simulate fills, and we don't paper-trade your strategy. If the chart is live, it's live. If the backtest says a trade happened, a real trade would have happened with the inputs you provided.

Scripts and the language

Will my TradingView scripts work on Deepwick?
Yes — the script language is Pine-compatible. Most indicators port with no changes; strategies port with minor tweaks. We include a one-click importer: paste a TradingView script and Deepwick tells you what needs adjusting.
What can I write in Deepwick scripts?
Indicators, strategies, alerts, and library functions. The engine is deterministic — same inputs, same outputs — so backtest results are reproducible. Every input, every intermediate value, and every order the script would have placed is visible in the execution log.
Do scripts ever repaint?
No. The script engine only evaluates closed bars in backtest mode and runs once per bar close in real time. You can inspect the script's execution log to verify it never had access to future data.
What's the language called?
DeepScript. It mirrors Pine Script's syntax so existing scripts port with minimal friction, but it runs on a deterministic engine with built-in transparency tooling.
Can I sell my scripts on Deepwick?
Yes. Authors set their own price and keep 85% of every sale. The marketplace publishes a robustness score on every listing so buyers can compare on quality, not on headline Sharpe.

Alerts

Do alerts expire?
No. While your account is active, the alerts you set fire forever. There is no 'daily limit' paywall. If the trigger condition is met, the alert fires.
Where can alerts be delivered?
Email, push notification (iOS, Android, desktop), Discord webhook, and your own custom webhook. Choose any combination per alert.
Can I send alerts to my own bot?
Yes. Custom webhooks receive a signed POST with the script name, instrument, price, and bar timestamp. Parse it however you want — most traders chain it into position sizers and dashboards.
How fast do alerts fire?
Real-time alerts fire within seconds of the bar that triggered them. No batching, no delay. We don't artificially throttle alerts to save on infrastructure.

Marketplace

How much does the marketplace take?
15%. Authors keep 85% of every sale. We don't bundle your script into a 'Pro' subscription with an opaque payout formula — every sale is a sale, paid out at 85%.
How is 'robustness' calculated?
We run every script through three signals: deflated Sharpe ratio (corrects for the number of parameter combinations tested), plateau-vs-peak shape in parameter space, and a forward out-of-sample window. Scripts with a 'robust' verdict trade at a premium; scripts with a 'likely overfit' verdict are flagged, not banned.
What happens if my script stops working?
The robustness score gets updated as new data arrives. If the verdict degrades from 'robust' to 'caution', buyers get a notification. We don't delist scripts — we let the data tell the story.
Can I run my script for free?
Yes. Publishing on the marketplace is optional. You can keep your scripts private, share them with a link, or sell them. Free scripts have a 'free' badge and the same robustness scoring.

Pricing and account

How much will it cost?
The beta is free. Final pricing will be published before the beta opens to the public. We won't run 'limited-time founder's price' gimmicks or bundle features into tiers that punish you as you grow.
Do you take a percentage of my trades?
No. Never. We charge a flat subscription for the platform; the data, scripts, alerts, and marketplace are separate revenue streams. We do not look at your P&L.
Do you offer refunds?
Yes — full refund within 14 days of any paid subscription, no questions asked. Email hello@deepwick.com.
How do I delete my account?
Email hello@deepwick.com. We delete your row, your data, and your scripts within 7 days. The audit log entry remains for 30 days for fraud-prevention purposes, then is wiped.

Technical and security

Where is the data stored?
Cloudflare D1, with edge caching in Cloudflare's EU and US points of presence. Email goes through Resend; drip campaigns through Loops. Both vendors are GDPR-aware.
Do you use third-party tracking?
No Google Analytics, no Meta Pixel, no third-party trackers on the marketing site or the platform. We use one first-party sessionStorage key to remember attribution between forms on the same visit.
How do you handle sign-in?
Magic links via Resend. There are no passwords to forget, no credentials to leak. Sessions are stored in HttpOnly cookies with 30-day expiry, rotating on every login.
Is there an API?
A read-only REST API for fetching your own data (trades, scripts, alert history) ships in the public beta. A write API for placing trades through Deepwick is on the roadmap but not committed.

Still curious?

Join the waitlist, sign in to set up your trading preferences, or email us directly. We read every reply.

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